Lillibridge Healthcare Services is a wholly owned subsidiary of Ventas, delivering property management and leasing excellence with an outstanding record of tenant satisfaction. Lillibridge manages more than 22 million square feet of outpatient medical space across 36 states, providing prime medical office spaces to health systems and physicians seeking to expand their reach and deliver value to their communities.
About the Role
The Administrative Assistant Provides administrative and operational support for Property Management Office and functions as frontline contact to external and internal customers, tenants and vendors. Applicants should have experience with property management and real estate accounting software.
Key responsibilities include:
Retrieves and routes incoming calls in a professional manner and provides customer service assistance as appropriate
Dispatches and tracks routine work orders to maintenance and janitorial staff
Coordinates vendor/contractor services as appropriate
Maintain service agreements and assure tenant and vendor certificates of insurance meet all requirements
Maintains and monitors key control and vendor/contractor access
Establishes and maintains all files, records and databases (e.g., tenants/leases, vendor contract files, maintenance records, certificates of insurance, management reports, etc.)
Composes routine professional correspondence using accurate spelling and word usage
Assists with lease administration: lease preparation and review, collections, move-in/move out procedures, tenant improvement coordination, tenant relations, event coordination, etc.
Assists with financial operations: reviews and codes invoices for payment, prepares timesheets for approval, monitors rental deposits, prepares, and monitors purchase orders and contract documents, compiles data for annual budgets, etc.
Assists with property inspections as assigned
Responds to emergency situations in accordance with appropriate policies & procedures
Adheres to all safety standards, policies & procedures, and codes of conduct
Reports all pertinent events and activities to Management
Assists with the implementation of ongoing quality improvement programs
Performs all general office duties and special projects as required
Other duties and special projects as assigned
Qualifications
High school degree or equivalent required; college degree preferred
2 - 3 years’ experience as an administrative assistant
Must be located in Atlanta, GA or surrounding area or willing to relocate for the duration of employment.
Must be in office, on site, 5 days a week
Advanced computer skills using MS Office applications (Word & Excel a must)
Demonstrated proficient knowledge of and experience with accounting principles & practices
Property management software experience a plus
Strong communication and customer service skills (oral & written) to promote positive client/ tenant relations
Ability to exercise prudent judgment in the absence of supervisory personnel.
Ability to organize and prioritize tasks to ensure accuracy and timely completion
Why people choose Lillibridge:
Comprehensive health insurance with 90% premium covered by employer
20 days of PTO & 11 paid holidays annually
Retirement benefits with employer match
Employee stock purchase plan
Fun, passionate and skilled co-workers
The estimated base salary range for this role is $26/hour - $31/hour. Actual base pay may vary based on factors such as work location, skills, relevant experience, and business needs. In addition to base pay, employees at Ventas are eligible for performance-based incentives and comprehensive benefits. This range represents a good-faith estimate of base salary at the time of posting and is not a guarantee of compensation..
In addition to base salary, this role is eligible for discretionary incentive compensation and a comprehensive benefits package, which includes medical, dental, vision, retirement savings, paid time off, and other wellness benefits under applicable plan terms.
Lillibridge offers a competitive compensation and benefits package to the successful candidate.
Lillibridge is an Equal Opportunity Employer.
Lillibridge does not accept unsolicited resumes from staffing agencies, search firms or any third parties.
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