Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is part of the Flight Administration team within the Integrated Operations Division and supports line pilots based in ORD. It provides high-quality administrative support under the direction of the Manager, Flight Administration.
• ​Partners with the Manager, Flight Administration to ensure efficient office operations, serves as a liaison with the Base Chief Pilot, and helps coordinate operational and administrative matters. Assumes responsibility for office productivity in the manager’s absence.

What you'll do

• Perform high-volume administrative work to meet deadlines, including expense report review, status updates, reimbursement processing, and more.
• Provide guidance to pilots on leaves of absence, FMLA, medical disability, military leave, and workers’ compensation
• Facilitate pilot retirements, including coordinating travel arrangements
• Monitor FICA, sick usage, and operational metrics
• Support leadership with special projects, research, and issue resolution
• Maintain confidentiality of communications and employee records
• Keep the Manager, Flight Administration informed of key issues to ensure alignment and avoid duplication
• Apply knowledge of policies, procedures, agreements, and budgeting
• Interpret union agreements and company/federal regulations
• Exercise sound judgment in completing administrative responsibilities and supporting the team

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience

  • ​High School diploma or GED
  • 2 years of job-related experience

   

  Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's Degree in related field
  • Experience in Human Resources or a flight department supporting crew members
  • Airline training or scheduling experience
  • Customer service experience
  • Familiarity with the American Airlines Pilot contract and FAA regulations 
  • SABRE proficiency

   

  Skills, Licenses & Certifications

  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to quickly learn internal systems including SABRE (DECS/FOS), CCI, Concur, Pilot Dashboard, FDAG, SharePoint, AbsenceTracker, Employee Central, Coupa, Comply365, PBS, WorkBrain
  • Enthusiastic, congenial, dedicated, servant leader orientation
  • Strong attention to detail, organization, and follow-through
  • Ability to prioritize and perform in a fast-paced, high-volume environment
  • Strong analytical and problem-solving skills
  • Professional interpersonal skills with the ability to work across all levels, including union representatives
  • Ability to work well independently and collaboratively
  • High level of self-discipline, motivation, and sound judgment
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport Security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
    
     

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Contract work, Second job, Work at office, Flexible hours

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