SPANISH JOB DESCRIPTION BELOW (DESCRIPCIÓN DEL PUESTO EN ESPAÑOL ABAJO)
Bilingual Benefits Customer Service Representative (Remote)
We are currently seeking Spanish-speaking professionals to join our growing team serving families throughout the United States.
This position focuses on customer service, client support, benefits education, and relationship management. The ideal candidate enjoys helping people, providing excellent customer experiences, and building long-term professional relationships.
If you are customer-focused, bilingual, and looking for a remote career opportunity with growth potential, we encourage you to apply.
• Remote (United States)
• Hybrid opportunities may be available based on location and business needs
• Communicate with clients through phone calls, emails, text messages, and virtual meetings
• Assist clients with questions regarding available benefits, programs, and services
• Provide exceptional customer support and customer care
• Help clients understand available options and resources
• Build and maintain positive client relationships
• Document client interactions accurately within the CRM system
• Participate in ongoing training and professional development
• Support client satisfaction and retention initiatives
• Must reside in the United States
• Must be legally authorized to work in the United States
• Fluent Spanish required
• English is a plus but not required
• Bachelor's Degree or equivalent work experience preferred
• Customer service, call center, retail, hospitality, banking, healthcare, education, administrative, or support experience preferred
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a remote environment
• CRM experience is a plus
✅ Remote Work Opportunity
✅ Flexible Schedule
✅ Professional Training & Mentorship
✅ Career Advancement Opportunities
✅ Leadership Development Programs
✅ Collaborative Team Environment
✅ Ongoing Professional Development
✅ Long-Term Career Growth
Important Notice:
This position is available only to candidates who reside in and are legally authorized to work in the United States.
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CONTRATANDO AHORA | TRABAJO REMOTO | SE BUSCAN PROFESIONALES BILINGÜES
Estamos buscando profesionales de habla hispana para integrarse a nuestro equipo en crecimiento y apoyar a familias en todo Estados Unidos.
Esta posición está enfocada en servicio al cliente, orientación sobre beneficios, atención personalizada y relaciones con clientes. Buscamos personas con vocación de servicio, habilidades de comunicación y deseos de crecer profesionalmente.
• Atender llamadas, correos electrónicos, mensajes y reuniones virtuales
• Brindar información relacionada con beneficios, programas y servicios disponibles
• Proporcionar atención al cliente de alta calidad
• Ayudar a los clientes a comprender opciones y recursos disponibles
• Mantener relaciones profesionales con los clientes
• Registrar actividades e interacciones en el sistema CRM
• Participar en entrenamientos y programas de desarrollo profesional
• Apoyar iniciativas de satisfacción y retención de clientes
• Residir actualmente en Estados Unidos
• Tener autorización legal para trabajar en EE.UU.
• Dominio del idioma español
• Inglés deseable pero no obligatorio
• Licenciatura o experiencia laboral equivalente
• Experiencia en servicio al cliente, call center, retail, hospitalidad, banca, salud, educación o áreas administrativas es una ventaja
• Excelentes habilidades de comunicación
• Capacidad para trabajar de manera independiente desde casa
• Experiencia con CRM es deseable
✅ Trabajo Remoto
✅ Horario Flexible
✅ Capacitación Profesional
✅ Mentoría Continua
✅ Desarrollo de Liderazgo
✅ Oportunidades Reales de Crecimiento
✅ Ambiente Profesional y Colaborativo
✅ Carrera con Potencial de Largo Plazo
Aplica hoy y descubre una oportunidad profesional para ayudar a familias mientras desarrollas una carrera flexible y con potencial de crecimiento.
Recruiting Areas: California & Georgia
Servicio al Cliente, Representante de Beneficios, Atención al Cliente, Soporte al Cliente, Especialista en Beneficios, Trabajo Remoto, Trabajo Desde Casa, Empleo Bilingüe, Customer Service, Benefits Representative, Remote Job, Career Growth
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