Cruise Reservation Specialist Job at DestinationKnot, Remote

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  • DestinationKnot
  • Remote

Job Description

Key Responsibilities Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Process bookings and payments while ensuring accuracy and compliance with company policies. Maintain strong relationships with clients by offering personalized service and follow-ups. Stay updated on cruise line promotions, policies, and travel regulations. Collaborate with cruise partners to secure the best deals and exclusive perks for clients. Address client concerns and troubleshoot any booking-related issues professionally. Upsell and cross-sell additional t...

Job Tags

Full time

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