Job Details:-
Role :- Sr. Security Support Analyst
Job Type:- Full Time with TCS
Salary :- $100K to $120K Per Year Plus Client Benefits
Location:- Remote
Experience Required:- 5 20 Years +
Skill: Security Support Analyst
1. Experience with technical Voice support with end customer with strong verbal communication.
2. Provide L1/L1.5 support for migration from Transmit BindiD to Passkey authentication.
3. Troubleshoot passkey enrollment, authentication, device registration, and user access issues using SOPs.
4. Investigate device binding, credential synchronization, and cross-device authentication problems.
5. Hands-On Experience and knowledge of CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, and Transmit Security is preferred.
6. Customer-facing support experience and ability to work in rotational support or on-call schedules.
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