Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

K2xrbmcxcm1HRVJtTjhvSkdKM2h0aWcyRnc9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Performs other duties as assigned.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
  • Performs other duties as assigned.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
  • Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start

Similar Jobs

Tomtek Malaysia Sdn. Bhd.

Package Handler Job at Tomtek Malaysia Sdn. Bhd.

 ...old ~ Able to lift and move heavy packages repeatedly during shifts ~ Comfortable working in a fast-paced, deadline-driven...  ...shift ~ Day shift ~ Evening shift ~ Monday to Friday ~ Night shift ~ Overnight shift ~ Weekends as needed Work Location... 

TITLE Boxing Club - Portland - Beaverton

Sales & Member Services Specialist Job at TITLE Boxing Club - Portland - Beaverton

TITLE Boxing Club Portland-BeavertonSales & Member Services SpecialistHelp us CHANGE LIVES, GET FIT and have a BLAST while youre...  ...Functions* Deliver best-in-class customer service to ensure the ultimate fitness experience to every member, every time* Track leads,... 

Dal-Tile

Distribution Safety Trainer Job at Dal-Tile

 ...Job Objective: The Safety Specialist is an established performer that works to create and facilitate an accident-free workplace by implementing safety policies and programs, providing training, creating, and maintaining safety documentation, and helping to ensure compliance... 

East Kent College

English Lecturer Job at East Kent College

 ...provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and... 

Dover Corporation

Electronic Technician II Job at Dover Corporation

 ...Santo Domingo, Dominican Republic; and York, United Kingdom. POSITION OVERVIEW : Tunes and tests filters and electronic components. Technicians utilize specification sheets and drawings and blueprints, Network analyzers, and computer programs to outline filter...