Business Office Assistant (MA) Job at The Carpenter Health Network, Louisiana

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  • The Carpenter Health Network
  • Louisiana

Job Description

Homedica House Calls is seeking a Full-time Business Office Assistant!

Why Join Us?

At Homedica, we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit that makes you a true employee-owner.

As part of our team, you’ll receive company stock at no cost to you, with benefits that include:

  • Building long-term wealth for your future
  • Enjoying a retirement benefit you don’t pay for
  • Sharing directly in the success you help create every day

QUALIFICATIONS:

  • Certified Medical Assistant
  • High school diploma or equivalent required; associate degree or coursework in healthcare administration or a related field preferred
  • Previous experience in healthcare, administrative, customer service, or call center setting is a plus, but not required
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
  • Excellent communication skills, both verbal and written, with a professional and friendly demeanor
  • Comfortable using computers, email, and basic software systems (EHR/EMR experience is a plus but not required)
  • Ability to handle sensitive information with confidentiality and professionalism
  • Strong attention to detail and accuracy when tracking and entering information
  • Ability to work independently while also collaborating with a team
  • Willingness to learn new processes and adapt in a fast-paced environment

KEY RESPONSIBILITIES:

  • Triage incoming intake calls and route them to the appropriate coordinator based on location, providing basic status updates and ensuring a smooth handoff
  • Review and process incoming faxes daily, distributing referrals and documentation to the appropriate assigned staff in a timely manner
  • Assist with scheduling new patient admissions, including coordinating availability and confirming appointment details
  • Support rescheduling efforts for patients who missed their initial admission visit, including coordinating and confirming follow-up attempts
  • Maintain and update the daily log, including tracking admissions and coordinating with nurse practitioners on visit confirmations or rescheduling
  • Send welcome emails to new patients, including all necessary forms and resources
  • Verify that referrals from multiple sources are accurately received, documented, and entered into the tracking log
  • Perform other coordination and support duties as assigned to meet operational needs

Full-Time Benefits:

  • Employee Stock Ownership Plan (ESOP) – company-paid ownership benefit
  • Competitive pay with increased earning potential
  • Health, dental, vision & life insurance
  • Short-term & long-term disability coverage
  • 401(k) retirement plan
  • Generous paid time off (PTO)
  • Cell phone allowance
  • Mileage reimbursement (adjusted for fuel price changes)
  • Career advancement opportunities

Make a difference in the lives of others — and your own — with Homedica House Calls. Apply today!

Job Tags

Full time, Temporary work, Work at office

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