Job Description

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT , Copilot , or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:
• Executive Assistant
• Administrative Assistant
• Operations Coordinator
• Project Coordinator
• Similar executive support role
• Fluent written and spoken English.
• Experience using CRM platforms such as:
• HubSpot
• Salesforce
• Zoho
• Similar CRM systems
• Strong Microsoft Office skills, including:
• Outlook
• Excel
• Word
• PowerPoint
• Experience managing executive calendars and scheduling.
• Comfortable using AI productivity tools such as ChatGPT , Copilot , or similar.
• Strong organizational skills with exceptional attention to detail.
• Ability to quickly learn new software and business processes.
• Professional email writing and communication skills.
• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.
• Experience preparing:
• Quotes
• Proposals
• Estimates
• Sales documentation
• Industry experience in:
• Commercial Furniture
• Interior Design
• Architecture
• Construction
• Commercial Real Estate
• Experience generating CRM and sales pipeline reports.
• Project coordination or client relationship management experience.
• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.
• Significant ownership across executive support and business operations.
• Opportunity to improve systems using AI and modern productivity tools.
• Exposure to sales operations, CRM management, and business process improvement.
• Fully remote role with long-term growth opportunities.
• Career progression into:
• Senior Executive Assistant
• Executive Operations Manager
• Chief of Staff
• Operations Manager

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